How do I open a Trade Account?

Please read the Terms & Conditions below and contact me for more information about being a stockist.

Trade Account

Terms & Conditions

Introduction

This section in addition to the General section of the Terms & Conditions applies for the sales of goods by Sarah Jane Vickery to you as a trade customer or business. 

New Accounts

To open an account, call 07745 975 327 or email [email protected] or use the website contact form below to request a Trade Discount Code, Pricing and Trade Order Form. Your discount code can be used upon checkout to place online orders. Alternately you can place an order by emailing your Trade Order Form to [email protected]

Orders

The minimum order value is £80.00.

All orders of over £150.00 are delivered free of charge within mainland UK.

All orders below £150.00 are charged £8.00 delivery within mainland UK.

Orders outside mainland UK will be subject to additional delivery costs. These costs are calculated upon checkout.

Allow up to 14 business days for UK mainland deliveries.

I am not VAT registered and do not charge VAT.

Fulfilment

Cards, jounrals and workbooks are supplied in multiples of six.

Payment

Goods are sold on a firm sale basis. Full payment is required before any goods can be released. If payment of the price or any part thereof is not made by the due date then I shall be entitled to refuse to make delivery of any undelivered goods without incurring any liability whatsoever to the buyer for non-delivery or any delay in delivery. Payment can be made by PayPal, via the website, or by BACS with details provided on your invoice.

Title

Title for the goods will not pass to the buyer until the buyer has paid for the goods in full.

Samples

Where a sample of the goods is shown to and inspected by the buyer, the parties agree that such a sample is representative in nature and the bulk of the order may differ slightly as a result of the production process.

Delivery

I will deliver your goods on or as close as possible to the date you require. Any delivery times stated are an estimate only.

Your goods will be delivered to the address that you have provided as a delivery address during the checkout process. If you wish to have your order sent to an alternative address to your billing address then you must enter this in at the time of purchase. I cannot be liable for any missing items if any of the address details that you provide are incorrect.

You will make all arrangements necessary to take delivery of the goods whenever they are delivered to you. If you refuse to accept delivery I reserve the right to recharge the delivery costs to you.

The goods will be at your risk from the time of delivery. I cannot accept liability or costs incurred due to failed or delayed deliveries. If you do not receive your goods please check your local sorting office even if you have not received a calling card.

 If any order is split for delivery then each delivery constitutes a separate contract.

 Any damages, shortages, over deliveries and duplicated orders should be reported to me within 5 business days of signed receipt to enable replacement or refund.

If you are located in some postal addresses in Northern Ireland, offshore islands or remote areas of Great Britain I may need to contact you to advise you of extra postage charges.

I reserve the right to wait up to 10 working days from the date of despatch before taking further action regarding an undeliverable item.

If I deliver goods for you that are subsequently returned to me as undeliverable I reserve the right to charge an administration fee of up to 100% of the price of the goods.

Order Cancellation 

If you wish to cancel your order then you may do so but only prior to dispatch. Written notice of cancellation must be sent by email to me at [email protected] or via the contact form on my website. If you cancel an order on this basis and the goods have not already been dispatched to you then I will issue a full refund. If the goods have already been dispatched to you then I cannot provide a refund.

Relationship

Nothing in these Terms and Conditions shall be deemed to establish or imply any partnership or joint venture between the Buyer and myself. Nothing in these Terms and Conditions shall be deemed to establish or imply that either of the parties is the agent of the other. 

Sub-contracting

The contract between the Buyer and myself for the sale of goods shall not be assigned or transferred, nor the performance of any obligation sub-contracted by the Buyer without prior written consent by myself.