Privacy Policy

Under the General Data Protection Regulation (“GDPR”), we operate both as Controller and Processor of data. When you purchase something from this site, as part of the buying and selling process, we collect the personal information you give such as your name, address and email address. This data collection and processing will be kept to a minimum and done for the sole purpose of providing our products and services, whilst complying with various statutory and regulatory obligations.

Should you continue applying for a product or service (be it successful or not), you are hereby entering a voluntary contract with us for products and services and this contractual GDPR processing justification of your personal data is a condition of this agreement, or application. Should you not want to undertake providing personal data on this contractual basis, then please do not start or cease continuing your application.

We do not disclose the details of our customers or trade partners to any third party. When you make a purchase from us your details are recorded so that we can:
Process and fulfill your order and to advise you of the status of said order
Ensure your orders can be processed to completion
Contact you to request additional information if required
Deal with any financial queries

When a phone number is requested and provided, we may use this to contact you to ensure that you are happy with the service you received or we may pass this phone number on to the delivery company to aid in delivering your item.

When you browse the store, we also automatically receive your computer’s internet protocol (IP) address in order to provide information that helps us to learn about your browser and operating system. With your permission, we may send you emails about the site, new products, new services and other updates.

When you provide your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected]

Our store is hosted on WordPress. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through WordPress’ data storage, databases and the general WordPress application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then WordPress stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read WordPress’ Terms of Service or Privacy Statement.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to me. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information I am required to provide to them for your purchase-related transactions. For these providers, I recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave my store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from my site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that the store may continue to sell products to you.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our compliance at [email protected]

A ‘cookie’ is a file in your web browser that enables the website to recognise your computer when you visit the site. This website uses ‘cookies’ to allow it to fill in login fields with your email address once you have registered. If you use another computer that is not your own then it is possible that your e-mail address in the login field will show up to a subsequent user of the website. It is advised to clear ‘cookies’ stored in the web browser when using another machine. If you have ‘disabled’ the cookies in your browser you may experience technical difficulties navigating the site.

E-shots

If you agree to receive my newsletters we will use your email address to keep you up to date via e-shots about new products and special offers. If you wish to stop receiving my updates then please click unsubscribe at the bottom of the e-shot you receive or send us an email and we will remove your name.